Kitchen Tune-Up Grand Rapids Forest Hills

I am writing this review after 1 year of terrible service, from Nick and Tessia Pash at Kitchen Tune-Up Grand Rapids. I waited so that I did not let emotions come into play in my review. We had them remodel our basement kitchen and bath. I asked Nick multiple times if the project was to big for them and the answer was always no, but in the end the project that was supposed to take 6 weeks took over a year and was not completed by Kitchen Tune-Up. Please be aware they charge a 30% mark-up on all service, even if they don't manage it. On our project that added over $3,000 to our project. They don't take responsibility for their subcontractors. Tessia claims to be a designer - not true. She as no designs skills and was a complete waste of our time. Nick avoids situations and follow-up, we had to get experts into our home to tell him how this team did things wrong. They recommended subcontractors who took our money then went out of business without finishing our job. We ended up having to finish the work ourselves. The flooring company they brought in did a terrible job and we had to have our entire floor (2000+ sq ft) replaced and it is still wrong. I know having your cabinets refinished is very desirable, but I warn you to do your research on Nick and Tessia Pash, before you sign a contract. They were the worst company I have ever done business with in over 25 years as being a homeowner