Zack or HACK took our money which my parents had left me. He wrote an agreement for what he would do. With less than 50% done he has cut and run.
During the project he rarely stopped by , preferring to ski and fish . In his place he sent 2 incompetents one of which who had just met him and the other who couldn't care less. Their work was terrible. They chipped several of the brand new tiles and laid others crooked so Zack went and picked up some non-matching tiles to replace them with. After which they poured the grout ( like cement) down the kitchen sink. The next day he sent a non-licensed plumber to work on the clog. Zack admitted the shoddy work was unacceptable. They also damaged our stove, dishwasher, dryer and got paint on lots of our belongings. Careless and unprofessional all around they left an unbelievable mess behind each day., but we put up with it all.
We were patient, and respectful to them, they were all very inexperienced and did awful work.
DO NOT consider using him or you will be very sorry.
He has left us high and dry at the halfway point.
The worst.