Hawkins Floor

I had a horrible experience with Hawkins Floor and the project drug on forever. I hired them for a $30K job that involved removing tile, removing some carpet, installing some hardwood and refinishing it all to match. They began the project on July 31 and did not leave until the first of October...over 8 weeks. Most days they only worked for a couple of hours. The office and owner are terrible about communication. It doesn't seem like anyone is truly in charge at the company. At one point, I asked for a schedule of when they would be coming. Never received it, they showed up whenever they felt like it. One time they didn't show up at all for a couple of days until I called the office. They knew I was expecting a baby and yet made very little effort to finish before she arrived and we had to deal with the smell after her arrival. No one supervises the crews and the crews are constantly changing. The floor ended up being satisfactory, but I am left with much trim to touch up because they ripped up the shoemoulding as quickly as they could. They did a rushed job on the hand work to refinish the stairs and railings. Entire spots were left unsanded, stain didn't go to the edges, and stain was smeared onto the white trim. They did come back out to redo parts of it but I am underwhelmed with the job they did on the stairs. I have attached a couple photos of the many spots that look like this. Their estimate was on par with the other two I received. Save yourself some headache and look elsewhere. I felt like I constantly had to stay on top of them and they were truly the thorn in my side during this project.

The crew was amazing on their workmanship with our wood floors and carpet. Installation- finishing- and extensive hand work to make everything perfect. To top it off it was on time. We cant be happier with our floors!!!

I hired Hawkins Flooring to install carpet and refinish the hard floors in my home. Their staff was very professional. I was able to obtain an estimate quickly and was given a fair price the work. The hardwood floors came our amazing. I received many compliments on them. In addition, the carpet was also very nice. I would not hesitate to hire Hawkins for any flooring work in the future.