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プロフィール
GoHaus offers a premier selection of innovative and sustainable home construction products at the right price.
サービス内容:
Vinyl plank flooring, engineered hardwood flooring
対応エリア:
Continental United States
受賞歴:
FloorScore Certified, CARB Phase 2 Compliant
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GoHausに対するレビュー 19件
新しい順
Julie Powers
平均評価:5つ星中 星5
So happy with my new flooring. The click vinyl planks (Cascade) look amazing, feel amazing and have totally updated my kitchen, sunroom, powder room, laundry room, foyer and master bath. The ordering process was quick, efficient and easy. My questions were answered promptly by Philip Martony by either phone or e-mail. The shipping was speedy and on time. Had a contractor do the job.
After spending many hours online looking for the right flooring, I feel that GoHaus prices were very competitive and the product excellent.
2018年9月25日最終更新日:2018年9月25日
jason swensen
平均評価:5つ星中 星5
INCREDIBLE! Great customer service and a great product. I installed it myself and it looks incredible. I am a very satisfied customer.
2018年7月27日
Nate Larson
平均評価:5つ星中 星1
Lackluster customer service. They're your best buddy, checking in regularly and asking if you have any questions, right up until they make the sale. Then, once you make a purchase they go completely AWOL! No shipping updates, like it says they will provide, and we've now been waiting over two weeks for a callback after having called them about a minor issue multiple times. We haven't even installed the flooring yet, but with the lack of responses, we will certainly not be using them for any future projects.
2018年7月13日
GoHausからのコメント:
Nate,
We are sorry to hear that you didn't have a 5 star experience throughout the entire process.
It is our policy to respond within 24 hours of our support requests and to continue to provide exceptional customer service across all platforms. So when we hear things like this we really take them to heart and hope we did all we could to change this to a positive experience.
After our most recent phone call today we feel we are on the same page and happy that you received the flooring and accessories and that what we offered did in fact get processed.
The timeframe of any sale is important and any variation of that just naturally takes time and approval from other departments especially after the product is paid for, order closed, and pallets of flooring shipped.
With that being said we hope you enjoy the floors in your home and let us know if there is anything else you need we are always here to help!
Cheers, GoHaus Team
We are sorry to hear that you didn't have a 5 star experience throughout the entire process.
It is our policy to respond within 24 hours of our support requests and to continue to provide exceptional customer service across all platforms. So when we hear things like this we really take them to heart and hope we did all we could to change this to a positive experience.
After our most recent phone call today we feel we are on the same page and happy that you received the flooring and accessories and that what we offered did in fact get processed.
The timeframe of any sale is important and any variation of that just naturally takes time and approval from other departments especially after the product is paid for, order closed, and pallets of flooring shipped.
With that being said we hope you enjoy the floors in your home and let us know if there is anything else you need we are always here to help!
Cheers, GoHaus Team
Rosie Piller
平均評価:5つ星中 星5
This is my third installation using GoHaus click-lock vinyl plank flooring, and as always, we are really happy with the result! We love the look, and it feels great underfoot. Thank you, GoHaus!
2018年6月6日
Larry A
平均評価:5つ星中 星5
Excellent company and fantastic product. We chose an engineered
Hardwood for our stairs and 2nd floor. Our installers
Loved the product as much as we did. Delivery to Florida
Took about 8 days.
2018年5月29日
Julie Coonrod
平均評価:5つ星中 星5
I ordered GoHaus WPC Mather to replace all of the carpeting in my house. So far, it looks great! I installed myself. I found the large boards a little bit harder to install but I love the way they look. I still have stairs to go. I'll post more photos when I'm all done.
2018年4月22日
Philip at GoHaus was great. He provided excellent customer service. Philip was also able to provide me with the name of an expert installer in my area. The vinyl planks were of very high quality and easy to install. My project was completed on time and on budget. I would not hesitate to recommend GoHaus to my family and friends.
2018年4月5日
Lana Ayers
平均評価:5つ星中 星5
Best customer service I've ever experienced in the flooring industry, or any industry for that matter. Truly professional, helpful, and knowledgeable customer service. Very helpful with samples and answered all questions quickly and clearly. Cost of vinyl flooring is very competitive with other brands. Quality is excellent and green.
2018年3月12日最終更新日:2018年3月12日
Jennifer Favata
平均評価:5つ星中 星5
I recently installed GoHaus Utility Luxury Vinyl Planks (Taverna) in my Florida room, and I could not be happier with the outcome. The installation was easy for a first tim'er to do, and the durability is amazing. I actually scratched the floor moving the refrigerator and the scratch buffed right out with soap and water. The texture is gorgeous and the variation in planks made it very easy to avoid repeats.
2018年2月27日
A few years ago my husband and I purchased a 1,100 s.f. duplex unit with a mix of tile, carpet and vinyl squares that had all seen better days. We began searching for a low maintenance, durable flooring product to replace all of it, including kitchen and bathroom.
We had heard about luxury vinyl plank products and for over a year looked at various flooring and DIY warehouse stores but weren't seeing anything that would work throughout the entire house. With an online search we found the search friendly, informative Go Haus website and ordered samples of their DureVita Waterproof WPC Click Vinyl. Not only were we impressed with the variety of color choices but the look and durability surpassed anything we had looked at previously. A product we could install in every room.
From the samples received from GoHaus we chose Angels Land Waterproof WPC Click Vinyl. With the online assistance of Philip from GoHaus the order process was simple and delivered quickly. Prior to installation we had our concrete slab assessed by a knowledgeable professional concrete flooring company that we found in our area. They did a great job of evaluating our needs for sanding and leveling where necessary to meet install specifications.
In previous homes we had completed DIY projects that turned out well and knew, with the right product, we could remove the old flooring and install the new flooring going room by room without hiring flooring installers. We prefer to work on projects at a relaxed pace. With concrete smoothed out, installing the planks went quickly. The front entry, living, dining areas and kitchen are complete and it has surpassed our expectations. The colors in the planks has brought new life to the older woodwork and kitchen cabinets. It also coordinates a variety of wood colors of furniture.
We can definitely attest that, with some planning and a few DIY skills, any able bodied person (we're in our sixties) would be able to install GoHaus WPC Click Vinyl flooring as a DIY project.
Jeanne K.
Sun City, AZ
2018年2月15日最終更新日:2024年4月18日
Raquel Ellison
平均評価:5つ星中 星5
We had an excellent experience with this company! We hired them to trim-out the whole house (new construction). They also installed all the doors in the house. The quality of work was perfection. They were prompt, and cleaned up the job site very well. I would refer them to my family and friends.
2018年1月5日最終更新日:2018年1月5日
susannab14
平均評価:5つ星中 星5
Love this flooring...looks great in my new house. Once we got the hang of it the installation went great, quick and easy. Just had to wait for glue to dry ;) would highly recommend this product!! And excellent customer service, thanks again
2018年1月2日
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