FROST & FLAME

Name: FROST & FLAME
Address: Visit One of our Two Showrooms at:, Gorham, ME, 04038, アメリカ
Telephone: +1 207-856-7000
Rating: 3.8

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*Authorized Fireplace X and Lopi Fireplace Dealer* Welcome to Frost & Flame and thank you for considering us for your purchase of a stove, fireplace or fireplace insert. So why buy from Frost & Flame? We are Maine's only dealer, a one-stop-shop that will do everything to get your Fireplace installed including Masonry, Electrical, Plumbing, licensed Gas installation, and Carpentry. No other hearth retailer in Maine (and we do mean no one!) can deliver on all 4 important considerations. We've been doing it right for 43 years for thousands of customers like you. 1. Our Staff We take pride in the fact that our employees receive factory training and in-house training in product knowledge and are trained to ask you the right questions. Most of our employees have been with us for over 10 years – why? Our employees love what they do and love working with you the customer. 2. The Right Product We carry all the major stove & fireplace brands under one roof and all at the right price. Why travel from store to store when it's all here! 3. Site work All site work is done only by the owner of the company. Steve Richard comes right to your home to talk to you and to do all the measurements. You never have to worry about someone with limited experience showing up. At Frost & Flame, your safety is always our #1 priority. 4. Installation All installations are done only by our own expert installers - NEVER by a subcontractor. INSTALLATIONS DONE ALL YEAR BY OUR EXPERT INSTALLERS!!!! You can hope for the best with another hearth company or know that you are dealing with the best with Frost & Flame, Maine's most trusted name for 43 years! We hope to talk to you soon.

サービス内容：

Chimney Construction, Chimney Inspection, Chimney Repair, Custom Fire Pits, Custom Fireplace Mantels, Custom Fireplaces, Electric Fireplace Installation, Electric Fireplace Repair, Fireplace Installation, Fireplace Repair, Fireplace Sales, Gas Fireplace Installation, Gas Fireplace Repair, Heating Sales, Outdoor Fireplace Construction, Pellet Stove Installation, Pellet Stove Repair, Wood Stove Installation, Wood Stove Repair

対応エリア：

Cape Elizabeth, Chebeague Island, Cliff Island, Cousins Island, Cumberland Center, Cumberland Foreside, Falmouth, Falmouth Foreside, Gorham, Little Falls, Littlejohn Island, Long Island, Old Orchard Beach, Peaks Island, Portland, Saco, Scarborough, South Freeport, South Portland, South Portland Gardens, South Windham, West Scarborough, Westbrook, Windham, Yarmouth

業種

暖炉・ストーブの専門家

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事業内容

会社名

FROST & FLAME

電話番号

+1 207-856-7000

ホームページ

frostandflame.com/

住所

Visit One of our Two Showrooms at:
621 Main Street
Gorham, ME 04038

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FROST & FLAMEに対するレビュー 13件

新しい順

james_barrows

Paid $474 deposit in August 2020 for a stove repair. Despite several dozen unanswered phone calls & emails, we have received absolutely nothing as of September 2021. This place is a ripoff. Buyer beware.

2021年9月2日

HouzzUser-149595370

I just got my parlor stove installed today. It was a very long waiting process for it to come in, but understandable with the pandemic slowing things down. They came and installed it even though it was raining. The installers are very professional and good at what they do. I did not give a full five stars because I am very upset with the cigarette smell that has filled my home. I appreciate they put down drop cloths to keep my floors clean, but they reeked of cigarette smoke. I am very sensitive to those kinds of smells and I am not pleased. It is going to take me a while to get the smell out.

2021年7月9日

HouzzUser-460399752

Owner is a joke and doesn’t return or even will pick up the phone when he is in the office called the shop while looking at him in the building and was told he “wasn’t in the office” while he is hiding in the corner instead of dealing with a issue of his product don’t use this place if you think there is a glimmer of hope of somethings going wrong with anything they will not stand behind their product or their work I urge you use somebody else

2021年3月16日

Kim Grindatti

During the sale they were amazing. Bought a new floor model but took three days and 11 hours to install before they realized there was no ignition switch. Owner was pitiful after the sale with no customer service. Pellet still does not work as it should but they would not come out after install. Emailed called nothing. Seem great during sale and owner comes out to house but once they get your money they cared less about me

2020年9月30日

Stacey B.

I purchased a Harman Accentra 52I Pellet insert in November. It is by far one of the best home improvements that we have done. This unit replaced a gas fireplace that was there for 15 years and no our home is warmer than ever and my heating cost is down. From the site check to the installation it was a good experience. The installation crew was very professional and thorough. They took the time to go over the operation of the unit and made sure the house was as clean as it was when they arrived. Definitely worth checking them out if you are looking for a good heat source..

2019年9月5日

Home Owner

Stopped in the Gorham store for a quote, was like pulling teeth. Went to Windham and Brian? was over the top helpful!!! Very nice, professional, and answered any and all questions. Was told about 3 weeks for install, took about two months. Communication, as in other reviews could be better. Installation guys were fantastic! Curtious and professional. Pleased with the gas stove and installation.

2019年8月6日

HouzzUser-600414297

Frost & Flame were great to work with. The associate at the store spent time discussing options on a difficult project of a propane fireplace insert at the Gorham location. They came out to do a site visit and met expectations on ordering a custom surround. They brought their own drop cloths and made sure they cleaned up after propane fireplace install.

2019年6月24日

Andrea M

We had Frost & Flame install a gas insert for our dining room fireplace with a custom surround to match the shape of our brickwork. They also built a custom cap for our chimney. Everything looks amazing, and it was so nice to finally be WARM in our dining room at the push of a button! The initial estimator, the guys who came out to do the final measuring, and the installers were always on time and were professional and courteous--even when they had to climb on my icy three-story roof to take the measurements and then again to do the install. We couldn't be happier!

2019年6月20日

Don Stark

We were completely satisfied with the purchase and installation of our gas fireplace from Frost & Flame. The fireplace looks beautiful and the installation was professionally done. We would highly recommend Frost & Flame.

2019年6月20日

Roy R.

As a big city boy, I'm not very good with fireplaces. When I used somewhat green wood by mistake and smoked up the house, my wife told me we were going to get a fireplace insert instead. I contacted Frost & Flame and the owner Steve Richard himself came out to my house. He took the time to explain all of the insert options including the benefits and the downside of each. I got a very clear understanding of what I needed and wanted. Steve measured everything and his guys came out and did a letter perfect installation. The unit is great and the Frost & Flame expertise got me out of the doghouse!!! I should also add that my initial reason in going to F&F was that my overall research showed me that they also had the best prices. Thanks again to Frost & Flame!

2019年5月29日

HouzzUser-416641201

I was happy with the finished product of a replacement propane fireplace in my home recently. The old fireplace seemed to be burning differently than usual. The owner came to my house and quickly condemned it saying it was a significant fire risk. Come to find out the old unit had no fire protection as it should have where it exited the house! The installers did a great job having to open the house from the outside removing siding, framing and the old stove in order to not disturb the mantle, the slate flooring or hard wood. It went smoothly as expected without a scratch. As the new stove did not quite fit the old spot completely so they fabricated a piece of metal to fill in a 5 inch gap that is completely in synch with the stove and mantle. So thanks Frost and Flame! Looks great..more features than the old fireplace. You have a good team who were efficient, neat and respectful. I would use you again in a heartbeat. Betsy Bernazzani

2019年5月24日

Chris Bernazzani

I highly recommend Frost & Flame for your stove and fireplace purchases, installs, enhancements and problem solving. They closed in a 60 year old fireplace with custom screen/glass bi-fold doors and our house is over 35% warmer and we are saving money on our monthly heating bill..for years I was losing heat and now the home is snug at night and no longer freezing in the morning. They did everything they said they would on the date they promised

2019年5月16日

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