Footprints Floors

I paid them to repair the floors and refinish them. They attempted to refinish my floors twice. First attempt the Stain looked good, but once the polyurethane went down there was some kind of reaction and caused bubbles to form throughout the floors and stairs. So they decided to try it again, once again the stain looked good, but once the finish went down something happened. It caused the floor to look like it was now painted and not stained. The bubble issue also came back, so their attempt to fix that issue did not work. They never tried to fix the stairs, so the stairs still have bubbles. Instead they just gave me some money off the price of the stairs, but comes nowhere close to what I paid for them to be done in the first place. I also found that they only attempted to fix part of my closest and not the whole thing. They charged me for a few things that were never done. 1. They were supposed to water pop the floors, which if this was done might of prevented them from needing to put 2 coats of stain down. 2. They charged me to haul away trash from my property, but just ended up putting it in the dumpster I already paid for and had a weight limit allowed. 3. They never put up plastic barriers or taped anything off. So my kitchen and bathroom were dusty. Along with my baseboards being damaged and other things. 4. They were supposed to buff my floor after the second coat of finish before putting the 3rd coat on. This never happened both times. They got stain all over my walls, banister, doors, and bathroom sink and kitchen floor. So now I need to sand and repaint multiple things throughout the house. Also learned they fired the 1 guy who was the lead on doing the work at my house. Going to add some pictures showing the work and mess they left. In the 1 picture you will see the stairs which shows their first attempt and above the stairs in the picture is my hallway which shows how on the second attempt it now looks painted not stained. Overall do not recommend, and I would find another business to do have any work done at your house.

Hi! We hired Mark with Footprints Floors of Colorado Springs to install hardwood floors in our home. Mark's crew installed pre-finished Hickory and Maple on our main floor. It looks beautiful! The installation crew was on time and did a perfect installation! Thank you Footprints Floors!

I needed my hardwood floors refinished on a tight schedule, and Footprints was able to meet that schedule. The finished product is amazing. I will definitely recommend them to anyone needing flooring work done.

They did a great job and were fast and also have a great selection of products to choose from at great prices.

Mark with Footprints Floors of Colorado Springs is amazing! He is not only extremely professional and knowledgeable, but he operates a very honest and ethical company. I couldn't be more happy that I ended up choosing them to do my floors. They have now done floors in three different homes I have lived in here in town. I believe Mark mentioned that he has been in business here in town for around 15 years or so. If you are looking for a great flooring company then this is the one! Footprints Floors is outstanding! Thank you for my beautiful floors.

Excellent job. Bryan told us why the last job (a different company) didn't last and recommended a change. The floors are beautiful. They were willing to stay on longer for additional work - we liked the results so much. We have used Footprints for 3 projects, and recommended them to our neighbors.

they were great! on time-fast-1st rate work. We could'nt have asked for better workers. Tile work done was wonderful and carpeting was done quickly and with our four dogs and 3 kids at home it was a miracle they could do all they did in a day. Thanks Footprints floor, Thanks Jason.

My floors look amazing. Thanks Brian for making this process so easy and convenient while I was out of town.

Footprint floors installed wood flooring on on staircase and upstairs hallway. They were prompt, courteous and did a fantastic job. I would recommend them to anyone wanting a high quality professional flooring installation

Sanding and interlacing an old oak floor with new flooring and then changing the color to a beautiful coffee brown. The team did excellent work and were extremely nice. Great guys.

Great service! Answered every question before I could ask it. The customer service by the installation team during installation was the best I've experienced anywhere!

The team was prompt, courteous and knowledgable. The finished product looked great and was exactly what we had expected, on time and on budget.