Foothill Remodeling and Construction

Last spring, my husband broke his arm and was unable to safely get into/out of the tub-shower combo in our small bathroom so he reluctantly agreed that we should remodel. The firm that had just replaced our French doors recommended Foothill. Our experience with Foothill was unlike anything we ever expected. Family, friends and neighbors had recounted high levels of frustration with dirt and dust, poor quality work, surprise costs, and contractors who virtually "disappeared" on them for months (plural) at a time. Our experience with Foothill was the exact opposite. My very picky husband (40 year professional engineer) was so impressed with Foothill that when they finished our small bathroom, he asked them to also do our master bathroom. When they completed that job, he told them that we would be calling about the kitchen. For someone that cringed every time I suggested remodeling (to the extent that he often recommended that we move to avoid remodeling), this is the highest vote of confidence. Below is a summary of our superior experience with Foothill on the remodels of our 2 bathrooms: the small one was completed in November over a 2 week period, the master was completed in January over a 3 week period. THE ESTIMATE - The partners, Chuck and Rick, gave us a rational estimate and explained why costs could be more or less for various things (e.g., if I chose the most expensive tile). They assured us that they would track of all of these variances and provide a detailed accounting at the end of the job. They would also keep us apprised as the job progressed so that we could make decisions and adjustments as may be needed. THE SCHEDULE - They gave us a committed start date to which they adhered, and an approximate end date to which they managed the job closely. THE DESIGN - Molly participated in the first meeting to understand what we were seeking to achieve. Once we signed the Agreement, she took us shopping for plumbing fixtures, tile, quartz/granite counter tops, etc. Molly listened to what we wanted (function, look & feel) and provided gentle guidance - advising us about choices that would increase costs, and offering potential options. She also helped us understand how to combine colors, styles and patterns. THE WORK 1. Dirt and dust was kept to a minimum by very careful and respectful workers that covered the path from the garage to the bathroom to protect the floors, erected a plastic barrier to create negative pressure and keep the dust confined as much as possible, and vacuumed every day before they left. 2. Every day, they explained what they would be doing and how long it would likely take. They conferred with us whenever there was a choice as to how something should be implemented (e.g., the placement of the tub, grab bars, etc.). And every day before they left, they explained what was next on the schedule and when they would be back to do it. 3. Every day, Chuck checked in with his crew, and also with my husband, to be sure that both he and we knew what was going on at all times. Chuck also directly participated in major portions of the difficult work, such as the installation of the cast iron claw foot tub for our master bathroom. At some times, both Chuck and Rick Sr. were on-site, actively conferring with the crew, the plumber and specialty subcontractors to assure that everything was being installed correctly. 4. Ricky Jr. is an artist with tile: my husband noted with amazement the care that he took to assure that the tiles were perfectly cut and placed, and that the walls were perfectly plumb. In fact, the person that installed the shower door in the small bathroom expressed amazement that the distance between the 2 walls in the shower was the same throughout the height of the door - he said that he seldom sees that degree of accuracy. 5 - Gerardo, the young man who assisted Ricky Jr., is very diligent, congenial, respectful and conscientious - every morning he waited until just before 8 am to ring our bell and let us know he was there, and he always let us know at the end of the day when we would see him next. There were only a couple of days when the Foothill crew was not on site, and that was because they were unable to resume work until the concrete, hot mop, etc. had dried. They explained all of that to us so that we would not panic if we did not see them the next day. IN SUMMARY Foothill restored our faith that there are still contractors out there who have a high level of integrity, are dedicated to high quality work, and are conscientious and sincere. We also greatly appreciated the fact that they never left us confused, concerned or wondering about where they were and when they would return. We actually enjoyed having them around and watching them work - we missed them when the job was over and they needed to leave. We highly recommend Foothill for your home remodeling project. We intend to use them for all of our future projects.

Chuck and Rick were a pleasure to work with, they offered good design ideas and we're attentive to our requests. The crew that worked on our kitchen remodel were pleasant to deal with. They always let the work sight clean at the end of the day. Everything was done in the time frame that we were given. Our kitchen is just gorgeous!

Project was finished on time. Very nice and helpful workers. Owners walked us through each step of remodeling process. Work turned out better than imagined.