DFW Stoneworks

I am delighted to make the countertop with dfw stoneworks. I love my stone and the follow -up they have given me during this time.

What truly sets DFW StoneWorks apart is their unwavering commitment to customer satisfaction. From the initial consultation to the final installation, every interaction was marked by promptness, courtesy, and a genuine desire to exceed expectations. The installation team worked tirelessly to ensure that every detail was perfect. I wholeheartedly recommend DFW StoneWorks to anyone in search of premium quality countertops coupled with exceptional service. My heartfelt thanks go to Mr. Ryan (Sensitive Information Hidden) and his dedicated team of salespeople for transforming my kitchen into a true masterpiece of stone craftsmanship.

I cannot express enough how immensely pleased we are with the beautiful job DFW STONEWORKS did in fabricating and installing our gorgeous countertops and backsplash! They are a terrific team! Corrie is a sweetheart to work with and was so responsive to all my questions. Ryan really listened to how I wanted our unique leathered quartzite countertops to flow, and the result he engineered is everything I could've asked for! It is truly amazing! The install team, led by Eleazar (sp?) and his expertise, are extremely professional and knowledgeable about their craft, and their attention to detail is immaculate. Our kitchen is completely transformed, and I am so grateful!

Being in the plumbing wholesale industry for many many years in construction I have heard of this company and they always do great things and great work. You cannot go wrong

They did a Fantastic Job. We are Very Pleased. From start to finish was easier than expected.

Great selection of countertops and backsplashes a good experience all around with professional and helpful representatives would recommend them to all my friends.

I finally got the countertops I've been dreaming of! Thank you DFW Stoneworks for making it such an easy decision.

Awesome selection very happy with fit and finish there a great company to work with every thing was done on time and for the price I was quoted

I absolutely love my countertops they are a great company to work with and I will definitely be telling my friends and family about them..

Great selection of products. I was very happy to work with this company and satisfied with their performance on the Job.

This place is absolutely amazing. I love all of the staff and everyone is so helpful. They do beautiful work. Do yourself a favor and check them out.

Veronica great company. To do business would recommend them highly professionalism the team goes out of their way to help you

Helpful staff answered all of my questions and concerns. They came highly recommended from a friend and did not disappoint.

DFW are true professionals they helped us pick out our countertops and answered all our questions my wife and I highly recommend.

Veronica was absolutely amazing and extremely knowledgeable. She maintained a professional demeanor and answered all of my questions promptly. I recommend DFW stone works to all, thanks to her amazing effort!

A+++ I would give this company a high score as this company has a great selection of kind staff members and I would recommend their services to others.

This place is amazing! Very professional! Great team!!!! You will be able to find any stone and excellent prices. Ask for Myrna she is the best.

Veronica has done an excellent job to go above and beyond for me and has made the process so easy and fun! Thank you so much.

Love my new granite counter tops and backsplash. But the process to get there was not good. I usually do not write negative reviews, but this needs to be addressed. Construction project i understand. And any one of these delays would be expected, but all combined together was not acceptable. I was very dissatisfied with the apparent lack of customer service and attention to detail a project of this size and budget demands. They allegedly had a typo on my email despite it being correct on the sales order, so I missed a whole week of measurement opportunities. When they came to measure 7/16, Ryan had to go back to the shop and get a bigger laser due to size of my kitchen. Again they had estimated drawings, so not sure why they didn't have it with already. Updated measurements were received and revised agreement with new rate sent back July 20. Ryan advised 7.24 they hadn't seen my revised agreement. Re-sent the email and expressed dissatisfaction to him. Counter top install date set for 8.8 and was told 2 days, with backsplash running into the 3rd day. Counter tops went great. The backsplash was a problem. I picked several colors that were presented as all 3x6. One was 3x12, and another was 3.25x6 so slightly larger, and thinner than the rest. That lead me to believe there was ZERO quality checks on this between 6.30 and 8.10. Not ok. Had to go back to show room 8.13 and pick new backsplash, further delaying completion. After selection I was told they didn't have in stock and would have to order. 8/20 was the new date for backsplash install. So I had to arrange a 4th day off work on what should have been 3 days. The gentleman arrived at 12:45 and left at 17:15. That was unacceptable. 8 hrs off work, and only 4 hrs of labor that day. Email was sent on 8.21 further expressing my displeasure. No response from Ryan or team. I asked them to finish on Saturday which they said normally do not do. But they agreed. He arrived Saturday at 09:50 and stayed til 20:30. Did not finish. He came back Sunday at 11:15 and stayed til 22:00. Did not finish. He came back Monday 8.27 from 1800 - 2200 to finally complete. At no point during the weekend work did anyone from the office call and check on me to make sure the work was being done and if I was satisfied. At the end of the work when payment was due I asked for $360 discount on the final bill of $9300 and Ryan would not accommodate. He offered $225 and said if I took it I could not write this post. As you can see that didn't happen. It appears they needed that $140 more than partially satisfying an unhappy customer. We put our deposit June 30 and work was finally completed Aug 27th. During this time, any sort of proactive approach from the office could have helped me feel more satisfied. I would not recommend this firm for any future work.

Great workman ship. The counter tops looks great. Would use again. Very friendly and professional. Love the color and now need the whole house redone.

I went to DFW Stoneworks to get my kitchen countertops remodeled. I have never purchased granite before and I had no idea about what to expect. I called and spoke with a very nice young lady that set me an appointment for the very next day and sent me a confirmation email with the information of the rep I would be meeting. The rep that came to my house was very knowledgeable and answered all of my questions. She measured my kitchen and also brought samples for me to compare. I was so shocked that the price was so low that I also added both of my bathrooms. I am very pleased with the outcome and would defiantly recommend DFW Stoneworks to everyone!

I just had granite countertops put in my kitchen and I LOVE them. DFW Stone Works was the only company to get Mubasa Black and it is Gorgeous. The staff and installers were all professional and extremely helpful.

Every part of our process was extremely easy. Marissa was very knowledgeable, and her communication was clear throughout the process. The time line was established early on, and DFW Stoneworks stuck to it. The end result was absolutely beautiful; we love our new countertops! We would highly recommend!

I initially hired DFW Stoneworks to remodel my kitchen with granite countertops. I met with Ryan at the Carrolton location. He was knowledgeable and patient with me. The price was so reasonable we decided to also replace the backsplash as well. We were able to stay within our budget and now we have a beautiful new kitchen! DFW Stoneworks made the process easy and we are very pleased.

DFW Stoneworks remodeled our bathroom and its beautiful. DFW Stoneworks rebuilt our shower, put in a new jet bathtub, put in a travertine floor and they installed a beautiful granite countertop with backsplash and undermount sinks with faucets! They did the walls which was texturing, painting and new custom baseboards. Plus, took down the popcorn ceiling!!! Also, put granite and sink in our front bathroom. Ryan and his team did a great job and I will call them when I'm going to redo my kitchen!!!!

10/10 recommend this company for updating. I wanted to change the overall look of my kitchen but had no idea where to start. Ryan and his team were there every step of the way to tend to my neediness and answer my thousands of questions with nothing but professionalism. I am loving my new look and will certainly be using them when it is time to update our master bath!!!