Dan and Kent at Douglas Hi-Fi helped me design and install a world class sound system in my living space.
I am experienced with these types of endeavors, and had only recently built a home with top class acoustics in mind. Through Douglas Hi-Fi we, as a group, auditioned several components and discussed each's merits and referenced the quality of the synergy between the items - both together and apart.
I was looking for something that was effortlessly musical and the guys scoured high and low to find items that firstly fit the scope, secondly provided me the nuance I was looking for, and lastly and most importantly, fit the budget and physical space they were to be installed (often overlooked by others).
We ended up with Audio Research, Sonus Faber and Bryston selections that make me smile every time I press play. The after sales service has been superb and I could not recommend them highly enough to others. It is easy to buy things off the internet blindly based purely on price and specifications, but putting a price on expertise and customer care is hard to quantify. The people at Douglas Hi-Fi will do whatever it takes to achieve your acoustic goals. They did that for me.