Proficiency

We contracted Proficiency to build our kitchen extension, which involved a few months of construction work and the design and fitting of our new kitchen. The project ran extremely smoothly, and we would not hesitate to strongly recommend this company. We were kept regularly informed of progress at all times but they managed the entire project meticulously, and completed the work within projected timelines and right on budget, which is rare in this industry. The team were extremely considerate and professional, working within agreed hours during the day and ensuring a minimum of noise and disruption to us and our neighbours during the construction. The kitchen was designed excellently, and down to the finest detail the team at Proficiency took great pride in their work and customer satisfaction. The whole experience has been outstanding from start to finish and we would heartily recommend using this company.

We did a loft conversion with anew roof plus an additional floor refurbishment and various external refurbishment jobs with proficiency. We were very happy with the result. The work was high quality and according to budget. Under the leadership of Toby and Bessi the team performed very well and were always courtois. Very happy overall.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Proficiency was recommended to me by friends who were incredibly happy with their work. As a result, I worked with Proficiency on the refurbishment of my flat, including design for an extension, strip out, reinstating the old flooring, complete rewiring, moving & installing new radiators, remodeling the bathroom which included new plumbing, tiling, installing underfloor heating and turning a cupboard into a walk-in shower, as well as decoration of several rooms. This was the first time for me to take on such a project, and I found Proficiency incredibly helpful, reassuring and transparent on both, timelines and costs. Shout out to the best team Besi, Toby and Phil who were a dream to work with, providing regular updates, patient hand holding and generally went the extra mile wherever possible to ensure work was delivered at its best standard and to my ever changing mind. Furthermore, all their teams were trustworthy and incredibly friendly, which I found very important as I already lived in the flat throughout part of the work. I can highly recommend Proficiency and once the extension plans are approved I will not hesitate to continue working with Proficiency.

After experiencing bad builders (both work wise and attitude wise), Proficiency was a relief to find and work with. They were recommended by our friends who's flat they had renovated. The proof was in the pudding, our friends were extremely happy and we could see the difference in finishing. The team from proficiency is extremely professional, honest and upfront right from the start. They can seem pricy but the quality of work, service, finishing on time and their overall attitude makes the experience extremely stress free and absolutely worth it. I had renovated my bath a year ago (which is now going to be redone by Proficiency) and it was extremely stressful for a small bathroom and had lot of hidden cost. They were in constant touch throughout the project and also after the project. Their work comes with warranty and they stick along to fix anything required. For us, apart from the overall experience, the things that stand out is project management, time management and the service provided (being provided) by the entire team (including the electrician). I highly recommend this team and will very happily use them for all my future projects

Satisfactory work done by them. Taking care of issues as well if anything coming across.

I am so happy I came across Proficiency after dreadful few months dealing with unprofessional construction company and architect! Besi and Toby were working on my project of completely refurbishing my apartment, everything has been done with good quality and good value. Even after my project has finished whenever I had questions to ask Toby and Besi always are very responsive, which I appreciate. I can not recommend this company enough! Definitely will get back if I have projects in future.

I absolutely can't recommend Proficiency highly enough. From start to finish they can't have been more helpful, guiding and involving me me at every point of the project. The team were 100% reliable, efficient, polite and tidy. I ended up using their architect for some plans that my original useless, overpriced person kept me waiting for and again, Proficiency turned everything around for me very quickly. Besi is a perfectionist and I am so happy with the outcome. They are creative, forward thinking builders and you can trust them 100% to deliver the very best work.

Our extension and refurbishment by Proficiency has just been completed and we are delighted with the outcome. We have been pleased with the initial designs and ideas, the quality of the work and the good service throughout, especially as we lived in the property during the works with a young child! We were impressed with initial designs and business planning with Phil, the support and guidance from project manager Toby who kept the project within agreed costs, the careful attention of site manager Victor in managing a complex work flow, and the many talents of the key workman Kristian. Many Thanks guys

I've had the pleasure on working with Proficency Design and Build now for a little while, and i have always been impressed by the quality of there work. All of their clients seem really happy with the work carried out, and how they have transformed there homes. They are always very good to photograph as well, and i'm looking forward to the next project. I'd highly recommend them.

If I could give Proficiency 7 stars I would. They managed an end to end design & build project for us perfectly. Problems that inevitably crop up were swiftly and pragmatically dealt with. They took care to try to manage the budget and took real pride in making sure the finish I wanted was the finish I got. When you both work, having a Project Manager you can trust us so important and quite rare. Jimmy was brilliant as were his entire team. We’ve ended up with a home to love and could not have done it without them. I’d not hesitate to recommend Proficiency and especially Jimmy and would use them again in a heartbeat. Thank you.

Fantastic builders who really care about the quality of finish. I have used them 3 times this year and each time the project came in on time and on budget

Proficiency are thoroughly professional and worked quickly, to budget and at a very high quality. I would definitely recommend. We spent some time choosing our builders to build our 1-story extension. We had a tight budget and Proficiency came in a with a very competitive quote as well as being one of the most thorough and detailed. We met with Jimmy, who went through the questions we had at some length. We were very anxious as this was our first project of this type and our first baby was due in four months after the start date. As such, the project had to be completed in a short and fixed period. We also had a few preliminary issues (delays in Party Wall Act notices and the snow in early March) – as such, work started a couple of weeks late. Even then, Jimmy, Besi and the guys finished early and to budget. They did a very good job and the build quality is excellent. There were problems that arose (flooring that was not delivered, a cock-up over the kitchen design etc) and there was inevitably some snagging. However, what impressed us was that Jimmy and Besi would always have time to make sure the problem was sorted to our satisfaction and would go beyond what I would have expected to make sure we were satisfied. When there were communication issues, Jimmy or Besi would find the time to speak with us at our convenience, and we were able to resolve all the issues. Would definitely highly recommend.