Colorado Curbscapes, Inc.

"0" Star Rating if I could!! Rick and his company built a patio with sitting walls for us in the spring of 2013. Less than a year later, we noticed that the walls had started to "crumble" and noticed a white substance leaking from the walls. In many attempts to contact Rick, he would either say he wasn't in the area, would schedule a promised visit from one of his workers or never return my calls. Finally, after about a year, he came out and "patched" the concrete areas that were falling apart. The next summer, it started happening again, but worse. Rick said he had no idea what the problem was and that it was in the product they used and would contact the supplier. We never heard anything. Various attempts made over the past couple years to have this resolved with recent communications from Rick and photos sent to him. He has been well aware of this problem since the first year. Finally, after much deliberation and back and forth he sends me a text that this will run me $6,500 to fix and could not promise that this would happen again. This is the WORST customer service that I have ever dealt with and would not recommend this company to anyone. Initially, the patio looked great, but after spending over $10,000 on a patio, I would expect it to hold up more than one year. I have given Rick ample opportunity to make things right, but has not been willing to work with us. I wish I could attach photos, but am unable. It's embarrassing to have company over in our backyard to our patio that looks like it came out of a horror movie. All we asked is that he do the right thing and fix his work that he was well aware of literally "falling apart". I am not one to write reviews and have waited a long time for him to make things right, but this has not happened. I hope I can save someone the disappointment.