Great company to work with. Excellent communication and follow through
I purchased Besa Lighting pendants and when they arrived, the photo that was posted on the Bellacor website was not indicative of the light. The photo had been taken by Besa Lighting. The metal cord sleeve did not extend up the cord to the point shown in the photo. I found out from Besa that they substituted lighting kits for this pendant as they had run out of the proper kit. They wouldn't do anything to rectify this and never called me back as promised.
I contacted Bellacor and they gave me an additional 20% off which covered the cost of the sleeves I had to order to use with the pendants to correct the problem. Would definitely shop with them again.