Bradford & Kent Home Remodeling

I highly recommend Bradford & Kent for any renovation projects you are considering. They did an amazing job from start to finish on my interior renovation. As the project progressed, I ended up adding some additional items and they had no problem taking on the extra work. My project manager had an incredible ability to address any concerns that arose and reassure me when something didn’t go exactly as planned. He was extremely organized, efficient, and knowledgeable. I am so grateful to have had his guidance and leadership throughout this inherently stressful process. As a company, Bradford and Kent always stood by their work, and made corrections to all mistakes (which weren’t many, but of course things happen in any renovation) immediately upon discovery. I was very appreciative, as I have heard horror stories of other contractors not maintaining such high standards. My home is now the beautiful place I envisioned and I am so grateful to Bradford and Kent. Some of the work that B&K completed at my home: - Complete kitchen remodel - move laundry room to upstairs (create large space out of a bedroom walk-in closet and part of the bedroom with entry from hallway) - Turn previous 1st floor laundry room into a beautiful and functional mudroom that leads to back deck - remodel foyer from garage entry - refinish and extend hardwood floors throughout the entire main floor - remodel staircase - replace basement ceiling tiles …And many smaller items * I remodeled the exterior of my home the season prior and I can honestly say that I wish I would have used Bradford and Kent for that as well. Unfortunately, I went with a roofing/siding company that specializes in exterior only. I saw a house down the street in my neighborhood have almost identical exterior work done on their home by Bradford and Kent - theirs looks better. My Hardie siding has visible gaps and theirs does not. I wish I would have gone with B&K so I thought it was worth mentioning for anyone looking to do exterior work as well.

We've now used Bradford & Kent twice, once for exterior remodeling, and once for a kitchen remodel. On both occasions, they were outstanding in terms of planning, attention to detail, execution, communication, and follow-up. The entire staff of workers and managers are clearly dedicated to excellence, and they stand behind their work. Thanks to them, we now have the home we had envisioned!

After years of searching for the right people for the job, we ended up with Bradford & Kent and we couldn’t be happier we did. Every aspect of our home remodel project was professionally handled from the initial meetings and architectural drawings that were put together (which were complimentary services!) to the finalization of our plans, working with a design consultant to pick out all of the details, to the actual project itself, we knew we were in the right hands every step of the way. Initially, we worked with Mark and he was a great person to begin our project with. His calm, easy going manner helped us to find direction with our project and get a feel for what things would look like. Mark continued working with us for about 10 months making changes and tweaks along the way as our project evolved. Working with Sarah, the design consultant, was a dream. Sarah was integral in helping me make the best choices when it came to flooring, countertops, backsplashes, tile, cabinetry and more. Bradford & Kent makes the selection process easy since their design studio is where I would meet with Sarah and all of the materials were brought in to me. I did not have to go store to store searching for the perfect tile. What a relief since as a working mom, I don’t have too many free minutes to waste! I was most worried about the selection process, but Sarah was patient and insightful with me. Once our job began on site, we had our project manager, Louie, on the job. Louie ran a tight ship, keeping track of the demo crew, all of the trades, our materials and managing the day to day schedule. I met with Louie frequently to review items, go over our timeline and make decisions. Louie was someone I felt extremely comfortable with managing our project on site. I knew I could trust him and count on him to keep things moving in the right direction and to be honest and fair with us. I was sad to see our project be completed only because I miss my daily chats with Louie. The trades that worked on our project were top notch. From the electricians to the plumbers to the AMAZING carpenters - we had the best of the best. Everyone was professional, meticulous in their craft and extremely friendly. Our final result could not be more spectacular. We ended up with an almost total home remodel including a remodeled and enlarged kitchen + addition, 2 bathroom remodels, primary bedroom and bathroom addition, new windows, hardwood flooring, facelift for our screened in porch, new roof, updated electricity and more. We could not be more pleased with the work done in our home and recommend Bradford & Kent to anyone who asks. You cannot go wrong with them!

"We loved our Bradford and Kent experience from start to finish. Both Diane (our designer) and Dana (our construction manager) were great. We have received a lot of compliments from family and friends. We will definitely contact Bradford and Kent for any future building needs."

We worked with architect Jim Goddard and design assistant Annie Seider. Our contract manager was Mike. They were all very talented people who demonstrated a excellent command of their field and an extraordinary ability to communicate and to work with us. They were patient and kind and walked us through the process of a kitchen/sunroom addition and remodel of three bathrooms. I would love the opportunity to work with them and the entire Bradford and Kent team again.

Our kitchen turned out exactly as I pictured it in my head. The design process was quick and easy and the designer was very responsive. The process of picking out the materials was also easy as the designer was so helpful in narrowing choices and helping me create the look I wanted. Our project manager took care of everything and responded to questions quickly and appropriately. It was a smooth process from start to finish and the quality of work was great.

Prior to choosing Bradford and Kent, we had many informative, but exhausting, consultations to build our addition of a 3rd car garage. When we met with Jim (Bradford and Kent), we felt very comfortable and confident on the level of customer support, communication, and process. Additionally, Jim was very detailed, friendly, and patient. He outlined the full end to end process, provided concrete dates and next steps throughout the project, and answered all our questions in a timely manner. After signing the contract with B&K, we were introduced to our Project Manager, Rick. Rick was absolutely amazing. We like being involved in projects as we want to know the next steps and duration so naturally we had many questions throughout the project for Rick. Rick never once made us feel like we were bothering him. He welcomed all our questions, answered them as soon as he saw them, and guided us throughout the entirely of the project. If there were any concerns, he addressed them immediately. The whole process was near flawless. Bradford and Kent have a very detailed and successful operating model which results in very happy customers. The 3rd car garage is now complete and we could not be any happier with the results. In the near future, we plan on renovating my main floor of my house and we know exactly who to reach out, Bradford and Kent.

Awesome Company. From initial consultation to project completion the staff (Designer, Project Manager, Service Manager,Architect, Engineers and all subcontractors were professional, thorough, respectful, collaborative. Simply put the best. Projects were Family Room, Kitchen and Dining Room, Living Room and Three Bathrooms.

Bradford and Kent did an outstanding job with our kitchen remodel and powder room remodel. Laura made our vision come to life and Mike was on top of the communication and updates! We are so happy with the results!

When I called Bradford & Kent, I told them we wanted to completely to change the look of our home to be more updated and modern. From the beginning to the end, they proved their professionalism and competence in being able to handle the size of this job and their ability to deliver an amazing product. We had work done on all 3 floors of the home – main floor complete gut kitchen rehab, remove carpeting and weave in new hardwood with the old hardwood (sand and refinish all), redo all the stairs, put up a stone wall in the dining room; wood paneling on walls going down to the basement, basement bar and flooring; and master shower gut rehab. Greg, our designer, took in our idea of beauty and gave us a truly unique kitchen design with small thoughtful touches that deliver a big impact. It’s the small touches that differentiate B&K from the others. You will end up with a ‘Wow!’ outcome. Our designer team of Greg, Sarah and Annie helped us tremendously in choosing the materials and ensuring that everything was strikingly elegant, as we wished. We love to spend time in our kitchen now and cooking is pure joy. Our construction manager Brian was phenomenal. He was patient, knowledgeable and answered questions so that we always felt informed of not only what was happening, but why it was being handled in that manner. He also ensured that every small concern was addressed and fixed. When our countertop was delayed more than the predicted time, he wove his magic and the company from NC actually drove the countertop up to us in Naperville IL. He ensured that things were up to B&K’s standards and flaws were absolutely unacceptable. With a project this size, mistakes are bound to happen and things invariably go wrong. But they ensured that everything was taken care of and ‘made right’. And unlike some of our other friends who have also undertaken a remodeling project, B&K finished on time, as promised. Their team of trades people were artists in their own domain. Very particular about their work, professional, respectful, courteous and friendly. We couldn’t be more pleased with our experience. We not only achieved the goals we had set out with, but exceeded our expectations. Recommendations for future clients – know what you want by looking at many pictures and identifying your definition of beauty; look over all the paperwork carefully – this is your project…ensure its accuracy; your home is their workspace so, expect people to be around during working hours; your job is to make their job easier so that they can give you your best final product in a timely manner.

We were so pleased with the exterior remodel Bradford and Kent did of our house. The new front porch looks excellent, and transformed the look of our home. We appreciated everyone we worked with from BK. In particular, our project manager, Mike, was phenomenal throughout the construction process. His communication, scheduling, problem solving, workmanship, and overall temperament were outstanding. We would highly recommend BK and Mike on any project.

Bradford and Kent were absolutely wonderful to work with for our kitchen remodel. Laura was our designer and created such a beautiful space that we never thought we could have! Mike our construction manager, is very knowledgeable and made sure during the demo it was cleaned everyday and when it was time for construction it was done seamless and in a professional manner. We will use BK for future projects!