Bellevue Fireplace Shop

Beware! The costs for an annual gas fireplace service were excessive and unreasonable for the service provided. When we booked an annual service over the phone, no mention was made of cost. On the scheduled day of service, the team arrived more than 30 minutes late and spent only 30 minutes doing a routine cosmetic cleaning of the fireplace glass and burner, for which I was charged $275! Frankly, both of these tasks are straightforward and require no special tools, training, or knowledge - I would (and will in future) be doing them myself. For this price, I expected a full examination and cleaning of the flue/exhaust and non-user accessible elements of the fireplace. I called the store to dispute the cost of the service and was told, rather rudely, to like it or lump it. Very disappointed, especially as we bought this fireplace from this store to begin with.