How fortunate I was that Autumn was the Ethan Allen employee I connected with via the on-line chat option. I had received some conflicting information from corporate and my local design center, and was seeking clarification. I wanted to purchase a sofa table and ottomans but the fabric I wanted to use had been recently discontinued. Autumn provided me with EXCELLENT customer service by offering to consult with corporate and get back to me. She was able to coordinate this project with corporate, and kept me well informed regarding my order. The now have all three items that we ordered, and could not be more pleased. Thank you, Autumn!