impressive climate control

The name of this company should be Unimpressive Climate. I ordered a filter for my HRV from them in November. They charged my credit card immediately for the full price. After waiting for over 6 weeks for some sort of word that my order had been shipped, I emailed them. They wrote back, basically admitting that they forgot to order the item from the manufacturer. They said it would be a few more weeks. After another MONTH, I finally received the filter. It was shipped in a homemade box that someone at Unimpressive had made by cutting out squares of cardboard from a larger box and then loosely taping them together to form a rough rectangle. They couldn't even be bothered to tape the edges so the box was barely held together when it finally arrived to me. And you can imagine what sort of shape the relatively soft paper filter was in having been crushed inside this larger homemade "box". Despite this experience, Unimpressive was very good at reminding me (unsolicited) on numerous occasions throughout this 10-week ordeal that "UNDER NO CIRCUMSTANCES WILL WE REFUND YOUR MONEY!!" I recommend you find any of the 1,000 other companies selling furnace filters to make your purchases from.

I hired Amir to do the maintenance on our furnace. Thankfully I was observing the work he was doing and saw him accidentally break the tube that drained the water from the furnace to the pump. Unfortunately, he did not have a spare tube and said he would return to fix the piece within 2-3 days. The MISTAKE I made was that I had paid him in full for the maintenance performed although the part was still broken. It took approximately 2 weeks for my furnace to be repaired with not only being ignored and brushed off but also fed endless excuses, such as family issues, that it was not urgent to have the part replaced as it wasn’t required until the winter time, etc. If a contractor breaks a piece of your equipment while performing a service that they claim to be qualified in, the urgency to fix their mistake should take precedence on everything else. I do not recommend this individual to perform any HVAC work on your furnace or A/C as his knowledge is questionable.