A1 Windows & Doors

First met with Jim Bell in January, 2011 for product information and a price quote. The meeting went well, all of our questions were answered, price was right and a start date established. Then came Joe Reiter and his crew, they were professional and ready to work. The old windows came out and the new windows went in. They cleaned the work area leaving nothing behind. Before leaving, Joe noticed a seal issue on the outside of the condo. He said he really needed to address it to avoid any possible leaks and to better secure the windows. He came back with a lift, at no cost to us and finished. A real pro, character plus and we couldn't be any happier with the whole experience. Later noticed a small scratch on the glass of one of the panes, it was replaced and installed at no charge. December, 2013 I accidentally drop a screen from the 5th floor to the driveway below, I left a message at A1 about a replacement which was answered by Jim Bell, stating I couldn't buy a replacement but he would replace it for free, speak with Joe. Spoke with Joe and he says he'll call when it arrives. Just had to share.